Five Star Rating

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW Ireland over the last 90 days of new car sales and Aftersales service transactions, where the customer has subsequently elected to complete a customer satisfaction survey online.

You will also see below customer comments, which are unedited and are as submitted as part of the online survey process.

Click here for more information.


SALES   No. of Comments: 2   Stars: 4.5   Rating Average:4.4   Reviews: 5 Average
4.5
2

"This is the fourth car I have bought at Murphy & Gunn. I am satisfied with the dealer, I am far from satisfied with the sales rep."

Dealer Comment: "I am sorry you had this experience. " 28-Apr-2017
5

"I couldn't have a better experience with both principal - Stephen Murphy and sales manager Anthony O'Neill. Customer experience was exceptional with a truely personal touch! A massive thank you!"

Dealer Comment: "We are delighted you enjoyed the experience, I will pass on your kind words." 25-Apr-2017